The decor when you first walk in looks like they were trying for Las Vegas glitz and ended up with nouveau riche bad taste. Louis last night and should have gone with my first instinct of walking out as soon as I walked in. I was a regular at Harrah's and was a Seven Stars level in their Total Rewards program.

I wouldn't recommend this casino to anyone!!!! They often send me free rooms which I choose not to even use. The hotel rooms are small and the beds uncomfortable, and there is no pool. Two or three of the dealers do a great job, but the rest look like they don't want to be there much less have to deal with you. The bartenders are awesome, and the security team are a pleasure to talk to. The fries are OK, but again, have been sitting there for a while waiting for you to order them. Either that or they figured out a new way to cook burgers in less than three minutes. The burgers used to be delicious, but now you should plan on being served a burger that has been sitting there for a while. The deli located in the casino has recently changed their menu and I wish they wouldn't have. The ribs weren't done and BBQ brisket was the only other option! I almost asked for a refund on my comps that I used to purchase the meal. There was hardly any BBQ to choose from and what was there was very low quality and hardly any selection. It was their BBQ dinner with beer for 25.00$. I had the buffet for the first time in a few years today and now I remember why. I have to say that it has gone downhill significantly. I have been a frequent guest of Harrahs / Hollywood casino for ten years. Hope it was worth the at least two or three hundred, sometimes 6-8 per week I would have continued dropping, had you given any kind of comps at all Next few not so good! Lost $80 next time lost like $400, next time lost like $600, then lost another 200! Second time I went in there they were very nice and gave me some meal comps, and like $25 free slot play! Then after losing several hundred dollars several times in a row,($380 the last time I went in) they refuse any comps!!! On my card there is $6.80 in comps built up after couple grand in losses, and cant even be used as slot play!!!! Also a burger is like $10 so $6.80 is not even enough to eat!!! Thanks Hollywood, but no thanks!!! Next time maybe I try Alton Belle? The one guy at the desk where u get your card was helpful the one time I have seen him, but besides that most employees are very dull!!! Lifeless casino!!! Ameristar is way better, but I like to have more than one choice, which really Hollywood? You could have had my business! But chose to be rude, and cold instead. I recently started going to Hollywood! The first time was pretty good won maybe $20.

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